Bomgar allows Region V support staff to assist district users in a secured setting.
Bomgar Remote Support allows you to provide remote assistance through firewalls to desktops, servers, POS systems and mobile devices, including native Android and iOS apps for support technicians. Whether you deploy on-premises or in the cloud, Bomgar offers the highest levels of security.
District data must be protected regardless if assistance is being given in person or remotely. The ability to “see” and/or access the users’ computer session, with their permission, provides the immediate problem resolution needed.